Leased line management with IMS
In the telecommunications industry, leased lines are parts of a network – either complete or incomplete – that are being borrowed from another service provider.
One of the many capabilities of VC4’s Inventory & Management System (IMS) is that it can help with the registration and management of each of a company’s leased lines.
The information relating to leased lines that can be captured and managed within IMS includes:
1. General Attributes
- Product of supplier
- Type (e.g. leased line, interconnect, telephone line)
- Ratio (overbooking)
- Creation date
- Demarcation point
- Protection information
- Order and cease number,
- Additional extra information.
2. Vendor and service level agreement information
- Agreed Order lead times
- Agreed Fault repair time
- Agreed to be on-site
- Main time to repair
- Contact persons + details
- Connections bought from operator
- Product names
- Special Arrangements
- Escalation procedure
If a service provider is using the workflow and trouble ticket functionalities of IMS, the service level agreements, or SLAs, can be checked against the work that is actually being produced.
3. Contract information
- Contract number
- Start date contract
- End date contract
- Related End date customer contract
- PO number
- Account number
- Internal cost centre number
- Installation costs (+currency)
- Monthly costs (+currency)
- Contract term
- Extension term
- Costs related to extension
In addition, automatic invoice checks can be carried out within the inventory system to audit those sent from the leased line provider, making life easier for all parties involved.
If you’d like to know more about leased line management from VC4, get in touch with a member of the team on +31 72 5621 771 or at firstname.lastname@example.org.