From network inventory to autonomous operations.
Service2Create (S2C) is VC4's flagship cloud-native, low-code/no-code platform, and it has grown well beyond telecom network inventory management, network planning and design. It turns your physical, logical, virtual and service infrastructure into one living, AI-ready digital twin, covering fiber, IP, optical, mobile, power and transport networks. S2C discovers, reconciles and automates everything you own, so telecom operators, utilities, railways, governments and enterprises can plan faster, operate smarter and move steadily toward autonomous networks.
You can't automate what you can't see.
The goals on every boardroom agenda are autonomous operations, faster time to revenue, lower cost to serve, resilient critical infrastructure and AI. All of them depend on one thing: a trusted, real-time picture of what you own and how it connects. Most organizations still don't have it. Their network inventory and infrastructure management is spread across separate domain teams, legacy tools and spreadsheets that go out of date the moment they're saved.
Service2Create closes that gap. It brings every domain into one continuously reconciled digital twin. It then puts that twin to work through ten integrated modules, low-code workflows, open APIs and built-in AI. The result is decisions based on fact, automation you can trust, and a platform that grows with your strategy instead of holding it back.
Living Digital Twin
A real-time model of your physical, logical, virtual and service layers. Auto-discovery and closed-loop reconciliation against the live network keep it accurate.
Multi-Domain by Design
Fiber and outside plant, IP/MPLS, optical, mobile and 5G, subsea, power grid and trackside assets, all in one model. Any vendor, any generation, any sector.
Ready for Autonomous Operations
Closed-loop workflows, impact analysis and a built-in AI assistant help teams move from manual tasks to intent-driven, automated operations, step by step along the TM Forum Autonomous Networks journey.
Cloud-Native. Low-Code/No-Code.
Set up data models, workflows, forms and reports without custom code. Run it as SaaS in 40+ cloud regions or on-premises, and go live within a month with Cloud Starter.
Service2Create is built from ten integrated modules that share one database. Start with the modules you need today, and add more as your network and your teams grow.
Core Inventory
Physical, logical, virtual and service assets in one place, with planning and capacity management built in.
ExploreGIS
A complete geographical view of your networks for planning, building and operating with precision.
ExploreIP Management
IPv4 and IPv6 address ranges managed end to end, with auto-discovery from the live network.
ExploreLeased Line
Consolidate leased connections with vendor, contract and financial management, including invoice checks.
ExploreTelephone Numbers
Manage geographic and non-geographic numbers, supporting every country's numbering system.
ExploreIntegration
RESTful APIs unify processes with your CRM, billing, ERP and external systems, multi-vendor by design.
ExploreReporting + Dashboards
Standard, custom and scheduled reports, including documents with inventory and GIS graphics.
ExploreOrders + Trouble Tickets
Automate, validate and secure lifecycle processes with configurable workflows, tasks and SLA management.
ExploreImpact Analysis
Detect, track and inform on planned works and faults, with Single Point of Failure analysis and customer notifications.
ExploreWarehouse + Spares
Stock, transactions, purchase orders and logistics, with BOM/BOQ generated straight from GIS work orders.
ExploreThese aren't mock-ups. They're real S2C screens on a live fiber network. Follow the three steps an engineer takes: from a street-level map, through the network layers, down to an individual fiber splice, without ever leaving the platform.
01 Start on the map
The whole outside plant at street level on OpenStreetMap, Google, ESRI or Bing, with Google Streetview alongside, so your team sees the actual cabinet or manhole before a truck ever rolls.
02 Take control of layers
Toggle trenches, ducts, manholes, sites and floorplans on and off as live layers. Every object on the map is clickable and opens its full inventory record, one click from map to data.
03 Drill to the fiber
From the same map, open graphical splicing diagrams and interactive manhole butterfly views. Complex fiber splits, cassettes and connections, managed visually, not in spreadsheets.
One platform. Three superpowers.
Service2Create
The cloud-native, low-code/no-code network inventory management platform. Ten integrated modules covering everything from core inventory and GIS to workflows, reporting and impact analysis.
- Physical, logical, virtual & service layers
- Auto-discovery & network reconciliation
- RESTful APIs into CRM, billing & ERP
S2C AI Assistant
Ask your network anything, in plain language. The AI assistant turns questions into reports, maps, correlations and actions, in seconds, for every user.
- Natural-language queries over your data
- Smart reporting & geo-processing
- Context-aware troubleshooting
S2C Designer
Design FTTH, fiber and duct expansions directly against the live network in GIS, with auto-routing, BOM/BOQ generation, and as-built feedback that closes the loop.
- Design on live network data, not copies
- Optimal routing down to street level
- Plan-to-as-built without redraws
One network. One truth. One loop.
A network is never finished, it loops. You plan against it, build into it, operate on it, and feed every change straight back into the source of truth. S2C closes that loop, so your inventory never drifts from reality.
01 Plan & Design
Design rollouts and expansions with S2C Designer on the live network: auto-routed paths, real capacity, real constraints, what-if scenarios on data you can trust.
02 Build & Roll Out
Work orders, BOM/BOQ and warehouse logistics flow straight from the design. Field teams get maps, splicing diagrams and tasks; as-built feedback lands back in inventory automatically.
03 Operate & Assure
Impact analysis, trouble tickets and SLA management keep services running. Single-point-of-failure detection and AI-assisted troubleshooting shrink time to resolve.
04 Integrate & Automate
RESTful APIs and auto-discovery connect S2C to your CRM, billing, ERP and live network elements: the loop closes itself, and the truth stays true.
Talk to your data.
No technical expertise. No complex queries. The S2C AI Assistant understands natural language. Just ask, and let the intelligence of S2C transform your data into meaningful actions. Actionable answers in seconds, so you spend your time making critical decisions, not hunting for data.
Design and reality, on the same map.
Great rollouts start on the map, not in a spreadsheet. S2C Designer is Service2Create's planning and design environment, where FTTH, P2P fibre and duct expansions are drawn directly against the live network. Every design is validated against real trenches, ducts and capacity, and every approved build flows straight back into inventory as-built.
- Plan on the live network, not a stale export
- New routes reuse the ducts you already own
- Splice plans and BOM/BOQ from the design
- As-built feedback keeps inventory accurate
Design
Map your network using GIS tools, import data, and configure templates for your infrastructure.
Automate
Let our algorithms optimise fibre routing, equipment placement, duct hierarchy, and cost estimation.
Deploy
Hand designs to field teams, manage work orders, track construction progress, and commission services.
What kind of operator are you?
Fixed, mobile or both? Or perhaps something else completely, no matter the technology, Service2Create adapts to the network you actually run. Whatever your technology and vendor mix, and no matter the generation you're on, there's a solution for you.
Fixed & Broadband
FTTH, FTTx, GPON and cable, from greenfield rollouts to dense metro plant.
- Outside plant, ducts, fiber & splices in GIS
- Design rollouts with S2C Designer
- As-built feedback keeps records true
Mobile & 5G
RAN, mobile core, backhaul and transport: every site, cell and link documented.
- Cell sites, RAN & backhaul inventory
- Transport & microwave links
- Impact analysis across the chain
Wholesale & Carrier
Subsea, backbone and long-haul transport, with capacity and leased-line management.
- WDM/OTN & MPLS backbone
- Subsea & cross-border capacity
- Leased-line contracts & billing checks
Fixed & Mobile
Run fixed and mobile as one? Manage every layer and technology in a single source of truth.
- Fixed + mobile in one model
- Any vendor, any generation
- One platform across all teams
Internet Service Providers
Access, IP and broadband service delivery, from the core network out to every subscriber.
- IPv4 / IPv6 address management
- Access & broadband service inventory
- End-to-end service & circuit tracing
Built for the decisions that matter.
Faster time to revenue
Design, build and activate services on data you can trust, with no rework or redrawing.
Lower cost to serve
Recover stranded capacity, retire duplicate tools and cut unnecessary truck rolls.
Protected critical services
See the impact of every fault and planned work before your customers feel it.
A future-proof architecture
Open APIs, TM Forum ODA alignment and a cloud-native core, ready for AI and automation at scale.
Is your inventory platform holding you back?
Many operators still rely on inventory and GIS tools that were built for a single-vendor world and are now reaching end of support. Service2Create gives you a future-proof, multi-vendor platform for inventory and GIS. It comes with a proven, ETL-driven migration path that moves your data across safely, accurately and without disrupting operations.
- 180+ proven network interfaces
- Structured, validated ETL migration
- Trusted by operators worldwide
See it working for operators like you.
Real networks, real operators. Watch how teams around the world put Service2Create to work then picture it on your own network.
It starts with what is really out there.
NMSs, network elements and the outside plant itself. S2C talks to every vendor and every generation, over whatever interface the equipment speaks.
Compared with the record, every day.
Auto-discovery reads the network and reconciliation matches every object against the master inventory. Changes are accepted automatically or routed into a workflow.
One model for every kind of asset.
Physical, logical, virtual and service inventory, correlated across all layers. From a manhole on the map down to a single fiber splice, in one click.
Put the data to work.
GIS, planning, orders and trouble tickets, impact analysis, reporting and more. Every module reads and writes the same inventory, so nothing drifts between teams.
Connected to the rest of the business.
Open APIs and the S2C Web API link S2C to CRM, ERP, billing, workforce, alarm and performance management. Multi-vendor by design.
Born in telecom. Built for every infrastructure owner.
Telecom operators, utilities, railways, smart cities, ports, governments and financial institutions all run critical networks they need to see, trust and keep developing. Service2Create gives each of them the same advantage: one digital twin of their infrastructure, configured for their sector rather than coded from scratch.
In their own words.
VC4 understands our needs and gives us the required support. They bring passion and experience in their work, they are open for new ideas and challenges. We highly recommend VC4.
VC4 was the company that better met our requirements in terms of quality and price. Our relationship has been very fruitful...their platform adds extraordinary value.
VC4-IMS is a major factor in the operation of our network and services. It allows us to deliver high customer satisfaction. We strongly recommend VC4 as experts in their field.
During the pandemic, we received many new service requirements – we achieved them all. We didn't miss a thing. IMS from VC4 helped us to achieve that.
With their experience in the NREN community, VC4-IMS was strategic for the success of GÉANT. GÉANT was able to benefit from the standard offering of VC4-IMS with minor customisations.
The coverage of all network layers (Fiber KML up to L2/L3 services) and creating trouble tickets makes VC4-IMS a fundamental part of our network administration and NOC activities.
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Use-case videos showing S2C on real networks: planning, GIS, splicing, modules and more, in minutes.
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