The order & trouble ticket module accelerates service delivery, issue tracking and resolution, with deep integration to operational workflows.
Rapidly converting leads to cash and retaining valuable customers are the key challenges for any telecoms business. With fully integrated functionality, the order & trouble ticket management module gives you end-to-end operational control across the full lifecycle of your service portfolio.
Automate, validate, and secure data during the deployment lifecycle, across all departments in your organization, at every stage. Obtain enhanced efficiency for order acceptance and activation, network planning and provisioning, and for your supply chain – fully integrated with your inventory records.
Bring all incidents together into a single, user-friendly trouble ticket system, fully synchronized with your inventory data. Different departments can create, update, and resolve all issues that are detected or reported. Align workflows with fault processes.
Minimize time to market for new services and offers, while delivering services to customers faster. The order & trouble ticket module gives you full management and operational control, across the complete lifecycle, enhancing your market position.
Explore the next generation of network inventory