FAQ Group: About VC4

Yes, this is done in consultation with VC4.

VC4 has international teams operating in different regions globally. VC4 supports the customer directly or through partners.

VC4 offers the SaaS solution with a paid trial period with no obligation to migrate at the end. The choice is yours. The trial period is 3 months with support, data migration and training for a smooth transition to an operational IMS solution.

Yes, we provide different kind of training to our clients. These can be:

• Basic training
• Admin training
• Customized training

Yes, we offer our clients maintenance services after the implementation project is finished.

Yes of course! Please go to the contact page or book a demo and we will contact you as soon as possible.

This is heavily dependent on the scope – which can include several data migrations and integrations.

VC4-IMS Starter in the cloud can already deliver within a month, whereas big implementations can take up to a year.

Most implementations (that includes some data migration, integrations, and training) can take between 6 months and 1 year.

The data in the VC4-IMS database is always the customer’s property.

Yes, you can add any module you need based on your organizations needs and objectives. With our existing modules we have a solution to solve your telecom network inventory management challenges and planning through:

• Network Planning and Inventory
• GIS Module
• Leased Line Module
• IP Management Module
• Telephone Number Management Module
• Integration Module
• Reporting & Dashboard Module
• Order Management & Trouble Ticket Module
• Impact Analysis Module
• Warehouse & Spares Module

VC4 has one product, IMS (Inventory Management System) that has various modules.

Customers can decide which modules they need, but they are all in the same product.